Frequently Asked Questions (FAQs)

Your package includes a monitor, a supply of electrodes and a neck strap.

First, you are going to put on the electrodes. Peel off the plastic back of the electrodes and place them on the right shoulder area and on the left lower rib cage.

The white lead wire connector snaps on the right electrode (that’s white on the right), and the red connector goes on the left side electrode.

When it׳s connected, the monitor will play the hello sound.

Your physician will typically prescribe my Cam for up to 30 days.

Yes, of course! You were going to go for a month without a shower? Here’s how to do it:

  • Keep your electrodes on – just disconnect the red and white lead wires from your my Cam. Leave my Cam in a safe (and dry) place

  • Enjoy your shower or bath and be careful not to scrub your electrodes! Pat your electrodes gently with a towel to dry them.

  • Reconnect the leads and you’re good to go.

No. That’s why you must disconnect it from the electrodes before you shower. Your electrodes are waterproof and will survive a shower if you don’t scrub them.

Don’t worry about sweat or splashes or a few drops of rain – my Cam can handle these.

Press the red record button whenever you feel the symptoms which are bothering you. This is different for everyone, and could be dizziness, palpitations, fainting, tightness, chest pain etc.

You are in charge here – you have to press the button if you want to show the doctor what you’re feeling. All the recordings have a time/date so you can go back to your doctor and say “The big one was last Wednesday morning at 11am” and your physician can see exactly which one it was on the report.

my Cam is actually monitoring your ECG all the time. When you press the record button, it will keep the last 40 seconds before you pressed the button and then start recording the next 40 seconds.

Yes, you should.

You need to have it on and ready to record whenever your symptoms happen – which could be at any time.

In addition to recording when you press the red button, my Cam is actually monitoring your ECG at all times and will record things which may be abnormal, yet you may not actually feel or be aware of.

This often turns up important information and is very useful for catching things that are not accompanied by symptoms.

Also, wear it when you are sleeping in the event that ECG changes are occurring that you might not feel.

Electrodes should be changed every 2 – 3 days, and of course should be replaced if one falls off.

If you get red marks from the electrodes just put the new one next to where the old one was.

Generally it is best to send every day. This keeps memory available for additional recordings so you can always record your ECG when you feel symptoms.

Your my Cam memory may have filled up overnight while you were sleeping, so it’s a good idea to send in the morning.

You will hear a long 5 second beep and the red light will illuminate. This means the memory is full. Disconnect the leads and send the recordings over the telephone.

After transmitting the memory is clear and you can continue recording any time you feel symptoms.

Disconnect one of the leads. my Cam will make the “goodbye – I’m disconnected” sound. After that it will beep/flash to tell you how many recordings are in the memory. One beep = one recording. Two beeps = two recordings, etc.

For downloading the Android App, you need to access the Google PLAY Store on your Smart Phone.

Step#1: Search for My-Cardia.

Step#2: Download the App with my Cam picture

Step#3: Register your name and Birth date.

You are now ready to go!

Buy now